FamilyCare offers online payments by using the Illinois E-Pay system offered by the Illinois State Treasurer's Office. E-Pay is a self-service electronic payment program allowing payments to be made on the user's timetable without leaving their home. E-Pay is designed for local governments and state agencies to offer users of its services easier, faster payment choices. The Illinois E-Pay system accepts Visa, MasterCard, and E-Checks. The payor will not incur any additional charge for making payments on the site.
FamilyCare Premium Level 1: monthly premium payments are $15 for one, $25 for two, $30 for three, $35 for four and $40 for five or more family members.
FamilyCare Premium Level 2: monthly premium payments are $70 per adult.
FamilyCare Premium Level 3: monthly premium payments are $140 per adult.
Visit the Illinois State Treasurer's Office for the E-Pay Web site.
Please use the link above and have the following information available.
Customer ID# – The Customer ID# is 10 characters, alphanumeric. The first character is always a “K.” The Customer ID # is located in the upper left hand corner of the remittance statement.
Payment Amount
Client Name
Client Address
Payor name, if different than client
Telephone number of payor
Case ID
E-mail address of payor (optional)
If you have any questions about payment please contact Fiscal Operations at 1-877-828-2375.
If you have other questions about your FamilyCare coverage, please call the FamilyCare hotline at 1-866-4-OUR-KIDS (1-866-468-7543) (TTY: 1-877-204-1012) or E-mail FamilyCare.
